A Dragon in Sheep’s Clothing

So in the past couple of days I’ve mocked the I.R.S. to my family and coworkers, only to find out today that they weren’t as far off track as I thought.
They sent me a letter which I received on June 30. The letter was dated June 30. Either the I.R.S. has magic mail or [...]

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I am happy to report that I now have phone and DSL active at my house.
The problem turned out to be in a hidden phone jack — hidden by a bookcase in my bedroom — which I had forgotten was there. Of course, that was the jack where all the wires entered my condo, [...]

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What a week.
Friday was the last day for the 2nd gal across the hall who gave notice two weeks ago. One of the rumblings in the grapevine was confirmed: another lady across the hall is leaving. She was more of a supervisor, and while I don’t know any details, it has been said that [...]

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Killing Cingular Softly: In Defense Of AT&T
Marketers can be a sentimental bunch. ….How else to explain the marketing community’s continuing defense of Cingular Wireless?
Hmm, let’s see. Something called brand experience.
This is a case, however, where emotion is coloring the facts…
Yes, yes it is. Emotion is coloring the response. That’s what a brand experience is [...]

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Cox man just hooked up my new digital phone service. Which means I can get online. Yaayyyy! I have mail! Yaayy! I still only have dial-up, but I don’t care. I’m online!
P.S. Don’t get me started about Verizon. I guess it’s that Cavalier rep’s fault for telling me that I could transfer my old phone [...]

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